Quality

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Quality

We, at Ratan Engineering Works, are dedicated to delivering products that consistently fulfill customer requirements and enhance customer satisfaction. All our employees embrace this dedication and is an integral part of the core value system of our organization. We achieve this through the continual enhancement of processes, products, and services, as well as raising employee awareness through structured training programs designed to meet customer expectations. By doing so, we foster strong partnerships with our customers.

Ratan Engineering Works is committed to providing high-quality products at the right price. We strongly believe in building long-term relationships with customers who are pioneers and innovators in their respective industries. Any challenging assignments, particularly those involving import substitutions, are of significant interest to us, as they align with our capabilities and dedication to excellence.

We strive to manufacture the finest sheet metal heat-treated components that meet the quality standards communicated by our customers while adhering to Just-In-Time (JIT) delivery practices. Our focus is to offer cost-effective solutions without compromising on quality or performance.

Our employees fully understand their responsibilities toward maintaining quality and compliance. They embrace an open-minded approach toward continuous learning and skill enhancement, ensuring ongoing improvement in their respective work areas. At Ratan Engineering Works, we are committed to delivering exceptional quality, value, and reliability to meet and exceed the expectations of our customers.

Product Standards

Products are manufactured in compliance with IS & DIN STANDARDS or based on customers’ designs and specifications.

Material Used

Our standard products are crafted from HIGH CARBON COILED ROLLED STEEL conforming to EN 42 J, EN 47, and 50 CR V4. We also use Copper, Aluminium, S.S.304, S.S.316, S.S.316L, and Brass as per customer specifications.

Special Thickness

Circlips and Rings can be manufactured and supplied in non-standard thicknesses, subject to prior inquiry and quotation

Heat Treatment

We operate an in-house Heat Treatment facility equipped with SEKAR HEARTH FURNACE and SALT BATH FURNACE. Qualified engineers conduct various tests to ensure the quality of heat-treated products.

Finish

Our products are available in a variety of finishes, including Bluing, Blackening, Zinc Phosphating,Zinc Plating, Copper Plating, Nickel Plating, Chrome Plating, Cadmium Plating.These finishes are tailored to customer requirements.

Quality System

We adhere to a well-defined quality system that ensures consistency, reliability, and excellence in all our processes and outputs. This system is designed to meet and exceed industry standards, focusing on continuous improvement, customer satisfaction, and adherence to regulatory requirements.

R&D

Our R&D Department focuses on developing cost-effective tooling solutions to meet unique requirements. This includes the manufacture of precision electronic components, with or without grinding and lapping operations.

Quality Manual

We maintain a comprehensive Quality Manual outlining the quality systems implemented in our organization. It specifies our quality policy and objectives, which are communicated, understood, and periodically reviewed throughout the organization.

Quality Management System Audit

Senior members conduct Process Audits and Internal Audits meticulously, following pre-defined audit plans to ensure operational excellence and compliance with established standards. These audits play a critical role in maintaining the integrity and efficiency of our quality system.

Quality System Procedure

Our quality procedures align with our policy, covering:

  • Work instructions
  • Quality records
  • Contract review
  • Document and data control
  • Product identification and traceability
  • Calibration and control of inspection, measuring, and test equipment

We employ STATISTICAL PROCESS CONTROL (SPC) to continually enhance the effectiveness of our Quality Management System.